1. Do I need a referral? — No. Clients can contact you directly, with the free 20-minute consultation as the usual starting point, or email/text first.2. What happens in my first session? — Intake confirmation, consent, confidentiality, mandatory reporting, boundaries, getting to know each other and beginning to explore reasons/goals.3. What if I don’t know what I want to talk about? — That’s fine; goals can emerge through the work.4. How many sessions will I need? — Counselling generally 12; psychotherapy generally minimum six months with the option for ongoing work; hypnotherapy may be one-off; one-off mentoring available; no obligation to complete a planned course.5. Are sessions confidential? — Yes, subject to professional/legal limits and mandatory reporting requirements.6. Can I have sessions online? — Yes. Zoom Australia-wide; local clients can choose Zoom or in-person.7. What if I’ve tried counselling before and it didn’t help? — Previous experiences are discussed and used to inform how you work together rather than automatically repeating an approach that wasn’t useful.8. What if I don’t feel you’re the right therapist for me? — Clients can say so; fit matters, and you would rather discuss it/change direction or conclude than continue something that isn’t benefiting them.9. How long is a session? — Standard clinical hour = 50 minutes direct contact + 10 minutes clinical documentation. Hypnotherapy can be up to two hours depending on the session booked.10. Can someone come to my appointment? — Sessions are generally individual, but a support worker or Auslan interpreter/TERP can attend where required. Zoom requires a private environment except for an approved support worker/interpreter.
11. I don't know if my NDIS plan is eligible. - That's fine, I am happy to help you find out.
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